Vacancy: Product Manager / Presales Engineer: Huawei X2

Product Manager / Presales: Huawei

Role Description

Location: Midrand, South Africa

Full-time and Office based

Reporting Line: Business Unit Manager: Huawei

Job Purpose

To provide pre-sales and sales support to partners, Huawei, and internal sales divisions, focusing on growing the SMB market within the Huawei stack. Increase channel sales, forecast demand accurately, and manage stock levels effectively. Aim to become a trusted advisor and resource for all stakeholders.

Recruitment Specialist

[email protected]

• Develop and execute the business strategy
• Understand and implement the vendor's development strategy in the commercial sector
• Increase customer coverage and count for the vendor and Pinnacle
• Expand vendor product coverage
• Enhance geographic coverage for the vendor
• Define and document a development plan with each partner and focus on execution
• Review the plan quarterly
• Present the development plan status to the vendor
• Train and upskill partners and Pinnacle
• Develop partner resources to grow sales and presales
• Provide training on vendor sales tools
• Educate partners on vendor processes and systems
• Manage the minimum certification level of partners
• Involve partners in vendor training and events
• Ensure operational excellence of the vendor within the partner
• Place orders with the vendor promptly
• Deliver fast and accurate quotes
• Facilitate credits passed by the vendor to resellers/partners
• Provide ETA and delivery information
• Escalate partner operational issues to the vendor and focus on resolution
• Align vendor resources with partners
• Ensure stakeholder interface between vendor and partner on technical, presales, management,
  marketing, and solutions proposals levels
• Collaborate with partners to drive marketing initiatives for the vendor, including:
  o Organize marketing events
  o Conduct tele-campaigns
  o Implement internal incentives
  o Promote vendor events
  o Drive vendor GTMs with partners and ensure focus on GTMs
• Manage discounts
• Lobby for partner support at the vendor
• Enlist vendor support to close opportunities
• Manage vendor relationships
• Maintain relationships with key vendor contacts for successful quarterly reviews
• Focus on solutions for each partner
• Ensure vendors prioritize each product
• Assume responsibility for the revenue target allocated to the partner
• Drive Pinnacle product focus within each partner
• Act as the custodian of the vendor relationship at the partner
• Keep vendors’ products top of mind for all key stakeholders within the partner
• Analyze market segments and develop marketing strategies to build product demand and
  create effective solutions
• Provide marketing plans and GTM strategies for the sales team
• Liaise with vendors and industry to understand product and market trends, and amend plans for efficient product lifecycle management
• Communicate product and market strategies, objectives, and technical details clearly
• Develop a strategic account management plan for all channel partners to be presented
  quarterly
• Ensure effective resolution of customer-related queries
• Assist the team with related functions as needed
• Submit weekly, monthly, and quarterly reports as required by management, vendors, and
  analysts

Experience and Knowledge:

• 2-3 years of IT sales experience is essential, preferably in the commercial market, with
  distribution experience as an advantage
• Proficient in the MS Office suite; knowledge of CRM and ERP systems is preferred
• Committed to delivering high-quality service
• Capable of thriving under pressure and managing high workloads
• Relevant technical expertise with a technology-driven mindset
• Strong customer-oriented approach
• Excellent organizational and time management skills
• Copes effortlessly in high-stress environments
• Willing to go the extra mile
• Ability to assert oneself effectively
• Skilled in motivating others
• Competent in negotiating amicable outcomes cooperatively
• Maintains a courteous, diplomatic, and respectful demeanour
• Sets and achieves high standards while seeking continuous improvement
• Provides constructive, positive, and helpful feedback
• Establishes effective communication channels between parties
• Conveys information clearly through written communication
• Capable of making decisions, rendering judgment, and taking corrective actions

Skills and Education:

• Matric with mathematics is preferred; a qualification in Sales and Marketing or a relevant diploma is advantageous
• Advanced proficiency in MS Office is essential; familiarity with CRM and ERP systems is preferred
• Understanding of processes critical to sales
• Committed to delivering high-quality service
• Able to handle stress, work under pressure, and manage high workloads effectively
• Relevant technical knowledge, technology-driven, and up to date with current Huawei products and preferred Enterprise certifications
• Strong customer service skills with a customer-oriented approach
• Well-organized with effective planning skills
• Skilled in negotiations with clients and vendors
• Capable of managing relationships at all organizational levels

• Well-groomed and highly presentable
• Exceptionally organized with a strong attention to detail
• High-energy individual with a positive outlook
• Willing to go the extra mile and work overtime, especially during month-end sales deadlines
• Able to work effectively both in teams and independently
• Strong analytical thinker
• Motivated and enjoys working with diverse cultures
• Takes pride in accountability and responsibility 

Compliance Competencies

• Perform all duties with integrity, to the highest ethical standards, and in compliance with all
  relevant legal, contractual and other requirements as mandated by the Company Code of
  Conduct.
• Keep up to date with changes in applicable compliance obligations, controls and measures
  relevant to the role.

All applications in the form of a detailed CV must be forwarded to:

Recruitment Specialist
[email protected]