Vacancy: Product Manager: Dell (Enterprise)

Product Manager: Dell (Enterprise)

Role Description

Location: Midrand, Gauteng, South Africa

Full-time and Office based

Reporting Line: Brand Executive: Dell

Job Purpose

The successful candidate will be responsible for driving internal Dell sales and product processes to achieve targets, acting as a bridge between the internal Brand team, the organization’s Sales teams and the vendor. 

Recruitment Specialist

[email protected]

• Developing and maintaining relationships with Dell Enterprise and applicable customers.
• Achieving monthly sales and stock targets.
• Continuously developing and understanding product knowledge.
• Providing relevant product training internally and to different branches.
• Delivering reports and target tracking information as required.
• Implementing Pinnacle strategy and policies in alignment with the product.
• Supporting products through PDF spec sheets, web info, sales support, and customer systems.
• Positioning and pricing products effectively.
• Updating product details on the webpage.
• Assisting sales staff with quotations.
• Providing pre-sales and post-sales support to sales staff.
• Aligning all resources to ensure efficiency.
• Staying updated on developments and trends in the Enterprise market.
• Understanding technology roadmaps for future planning.
• Assisting with product codes, pricelists, and costing on the system.
• Attending weekly sales meetings and resolving stock issues.
• Driving active and aging stock management.
• Managing the order process to maintain service and stock levels.
• Handling rebates and incentives from suppliers.
• Liaising with suppliers for promotional funds and materials.
• Maintaining relationships with customers to understand their requirements and incorporating them into stock forecasting.

Experience and Knowledge:

• Matric with mathematics is essential
• A Sales and/or Marketing tertiary qualification and/or a relevant diploma will be advantageous
• Three (3) to five (5) years’ working experience in a Product Management environment will be advantageous.
• Enterprise experience would be advantageous.

Skills and Education:

• Must understand the IT market and the specific needs of the different market segments (select resellers, resellers and end-users)
• Good administration skills
• Ability to create, update and use date in a spreadsheet as well as to analyse, interpret and use reports (for stock management, product reordering, ageing stock etc)
• Ability to complete a task with minimum supervision
• Customer service and service quality orientated
• Good time management
• Able to work within a high stress and pressurized environment
• Ability to show initiative
• Good negotiation skills
• Diplomatic and respectful communication
• Excellence orientated
• Able to act as a communication point of contact for various teams and stakeholders
• Good business communication – written and verbal
• Decisive and able to apply logical judgement to a variety of business scenarios

• Good communication skills
• Advanced networking skills
• Good relationship building skills
• Analytical thinker and problem solver
• Proactive and positive individual
• Organized and good at planning
• Self-managed
• Good attention to detail
• High energy level
• High level of customer service
• Must be able to work under pressure as this is a mission critical product set

All applications in the form of a detailed CV must be forwarded to:

Recruitment Specialist
[email protected]