Vacancy: External Account Manager: GQ

External Account Manager

Role Description

Location: Gqeberha, Port Elizabeth, South Africa

Full-time and Office based

Reporting Line: Branch Manager

Job Purpose

The purpose of the External Account Manager is to nurture and expand the valued customer relationships
through consistent communication and dedicated relationship building.
You will play a pivotal role in recognizing and addressing customer needs with tailored solutions, actively
contributing to the organization's growth by surpassing sales targets and welcoming new customers into
our network. A key function will be to collaborate closely with the sales team and other departments to
ensure a seamless customer experience and satisfaction.

Recruitment Specialist

[email protected]

• Achieve monthly sales targets
• Managing the sales process
• Maintain existing client base
• Establish and grow new client base
• Liaise with clients regularly to main relationships
• Maintain current client ICT Distribution base and forecasts
• Develop sales plan per account
• Deliver product presentations and entertain clients
• Generate sales leads and constant follow up with deals
• Identify sales opportunities to market products and the company
• Compilation of all quotations
• Following up on quotes and convert to orders
• Attend product training and events
• Processing and administration of relevant sales documentation
• Updating backorders and orders received on a daily basis

Experience and Knowledge:

• Previous sales experience within an ICT Distribution industry will be an advantage
• Minimum of 4 years’ working experience within a large corporate entity with ICT Distribution related products
• Proven track record of sales success within the ICT Distribution business

Skills and Education:

• Matric with mathematics is essential, a tertiary qualification and/or a relevant diploma will be an advantage

• Driver’s license and own transport is essential as travelling will be required

• Ability to identify sales opportunities and using skills to develop solutions

• Be able to work in a pressured environment and meet targets

• Be willing to go the extra mile

• Maintain a high level of customer service

• Be able to effectively prioritize workload and manage time

• Computer literate in MS Word, Excel, Outlook and PowerPoint is essential

• Above average administration skills

• Technology driven

• Excellent selling skills required

• High attention to detail

• Ability to carry through a task to completion

• Ability to deal with people at all levels including high profile clients and projects

• Established habit of working smart without close supervision, with a “Service Orientated” attitude

• Excellent interpersonal skills

• Relevant technical knowledge

• Basic calculations (ability to work with numbers)

• Self-actualization (capacity to assert oneself)

• Motivation (ability to motivate others)

• Negotiation (in a spirit of co-operation with the aim of an amicable outcome)

• Tact (courteous, diplomatic, respectful manner)

• Excellence orientation (set and achieve high standards & ongoing improvement)

• Feedback (provide positive, helpful & productive feedback)

• Liaison (establish effective personal contact / channel for communication between parties)

• Written communication (convey information through written instruction)

• Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)

• Evaluating (ask questions, analyze, give attention to and attend to detail)

• Well-groomed and highly presentable
• Passionate about selling
• High level of energy
• Self-confidence and self-driven
• A high level of perseverance
• Be patient, tolerant and diplomatic
• Above average attention to detail
• Problem solver
• Assertive and positive individual
• Ability to work as part of a team

COMPLIANCE COMPETENCIES

• Perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual and other requirements as mandated by the Company Code of Conduct.
• Keep up to date with changes in applicable compliance obligations, controls and measures relevant to the role.

All applications in the form of a detailed CV must be forwarded to:

Recruitment Specialist
[email protected]